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Invite a user

POST
/invitations
import MoreVoice from "@morevoice/sdk";
const mv = new MoreVoice(); // MOREVOICE_API_KEY from the environment
const invitation = await mv.invitations.create({
email: "yossi@example.com",
role: "agent",
});
console.log(invitation);

Invites one person by email. They join with the role you chose when they accept (7 days). A seat is reserved for them: 402 plan_limit when none is free. Inviting an address that already has an open invitation replaces it (the old link stops working). The link is only emailed — the API never returns it.

Try it in the API playground with a test-mode key.

MoreVoice-Version
string
/^\d{4}-\d{2}-\d{2}$/

The API version to use for this request. Defaults to the version the API key is pinned to.

Example
2026-11-01
Idempotency-Key
string
>= 1 characters <= 255 characters

A unique key (for example a UUID) that makes this request safe to retry: for 24 hours, a retry with the same key and parameters returns the first response instead of acting twice.

Example
5f0c1e8a-7b2d-4c3e-9f1a-2b6d8e4c0a17
Media typeapplication/json

Who to invite, and as what.

object
email
required

Their email address. The invitation is emailed to it.

string
>= 3 characters <= 320 characters
role

Default agent. API keys invite agents and supervisors; owner and admin invitations come from an owner.

string
default: agent
Allowed values: owner admin supervisor agent
team_id
Any of:

A team ID (team_…).

string
<= 200 characters /^team_[0-9A-Za-z]+$/
Example
{
"email": "yossi@example.com",
"role": "agent"
}

The invitation.

Media typeapplication/json

An invitation to join your organisation. The link is only ever emailed: the API never returns it.

object
billing
required
boolean
created
required

An ISO-8601 timestamp in UTC.

string format: date-time
email
required
string
emailed

On create and resend: whether the invitation email went out. False when your organisation’s invitation emails are off — share the link from the dashboard.

boolean
existing_user
required

The address already has an account (in another organisation): they join with it.

boolean
expires
required

An ISO-8601 timestamp in UTC.

string format: date-time
id
required

The invitation’s ID.

string
/^inv_t_[0-9A-Za-z]+$/
invited_by
required
Any of:

A user ID (prefix usr_).

string
/^usr_[0-9A-Za-z]+$/
livemode
required

true in live mode, false in test mode.

boolean
object
required
string
Allowed value: invitation
role
required

The role they get when they accept.

string
Allowed values: owner admin supervisor agent
status
required

pending until it expires (7 days); accepted and withdrawn invitations are no longer listed.

string
Allowed values: pending expired
team_id
required
Any of:

A team ID (prefix team_).

string
/^team_[0-9A-Za-z]+$/
Example
{
"billing": false,
"created": "2026-11-03T09:14:22.000Z",
"email": "yossi@example.com",
"emailed": true,
"existing_user": false,
"expires": "2026-11-10T09:14:22.000Z",
"id": "inv_t_3Rt6Vx0Zb3Nd5Fh7Jk9Lm1N",
"invited_by": "usr_2Lm8Pq4Rt6Vx0Zb3Nd5Fh7",
"livemode": true,
"object": "invitation",
"role": "agent",
"status": "pending",
"team_id": null
}

The request is invalid: a parameter is missing, malformed or unknown, or the version header is unknown.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "parameter_missing",
"doc_url": "https://docs.morevoice.ai/api/errors#parameter-missing",
"message": "Missing required parameter: to.",
"param": "to",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "invalid_request_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

No valid API key was sent.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "invalid_api_key",
"doc_url": "https://docs.morevoice.ai/api/errors#invalid-api-key",
"message": "Invalid API key.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "authentication_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

The key may not do this (a missing scope, a plan limit, or a compliance block).

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "missing_scope",
"doc_url": "https://docs.morevoice.ai/api/errors#missing-scope",
"message": "This API key lacks the calls:write scope.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "permission_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

The request conflicts with the object’s state, or the Idempotency-Key was reused with other parameters.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "idempotency_mismatch",
"doc_url": "https://docs.morevoice.ai/api/errors#idempotency-mismatch",
"message": "This Idempotency-Key was already used with different parameters.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "idempotency_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

Too many requests, or no call capacity right now. Retry after the Retry-After delay.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "rate_limited",
"doc_url": "https://docs.morevoice.ai/api/errors#rate-limited",
"message": "Too many requests. Retry after 1 second.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "rate_limit_error"
}
}
Retry-After
integer

Seconds to wait before retrying.

X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

Something went wrong on MoreVoice’s side. Retry with the same Idempotency-Key.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "internal_error",
"doc_url": "https://docs.morevoice.ai/api/errors#internal-error",
"message": "Something went wrong on MoreVoice's side.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "api_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.