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Summarise a call again

POST
/calls/{id}/summary
import { createClient, createResources } from "@morevoice/sdk";
const mv = createResources({
client: createClient({ baseUrl: "https://api.morevoice.ai/v1", auth: process.env.MOREVOICE_API_KEY }),
});
const callSummary = await mv.calls.createSummary("call_IGuHGrBtu5JTm5igG2I8EG", {});
console.log(callSummary);

Writes a new AI summary from the transcript and returns it (it replaces the stored one). Send an Idempotency-Key: a retry then returns the same summary instead of writing another.

Try it in the API playground with a test-mode key.

id
required
string
<= 200 characters /^call_[0-9A-Za-z]+$/

A call ID (call_…).

MoreVoice-Version
string
/^\d{4}-\d{2}-\d{2}$/

The API version to use for this request. Defaults to the version the API key is pinned to.

Example
2026-11-01
Idempotency-Key
string
>= 1 characters <= 255 characters

A unique key (for example a UUID) that makes this request safe to retry: for 24 hours, a retry with the same key and parameters returns the first response instead of acting twice.

Example
5f0c1e8a-7b2d-4c3e-9f1a-2b6d8e4c0a17

No parameters.

Media typeapplication/json

No parameters.

object
Example
{}

OK

Media typeapplication/json

The AI summary of a call.

object
action_items
required

Follow-ups for your business; empty when there are none.

Array<string>
call_id
required

A call ID (prefix call_).

string
/^call_[0-9A-Za-z]+$/
generated_at
required
Any of:

An ISO-8601 timestamp in UTC.

string format: date-time
intent
required

What the caller wanted.

string
key_points
required
Array<string>
object
required
string
Allowed value: call_summary
outcome
required

How the call ended, or what was agreed.

string
sentiment
required
string
Allowed values: positive neutral negative mixed
text
required

A two-to-four sentence summary, in the language of the call.

string
Example
{
"action_items": [],
"call_id": "call_8tRPaZp5hLMbrGqdJ9AmNa",
"generated_at": "2026-11-03T09:14:22.000Z",
"intent": "Order status",
"key_points": [
"Order A-1042 ships on Monday"
],
"object": "call_summary",
"outcome": "Customer informed; no follow-up needed",
"sentiment": "positive",
"text": "The customer asked about the status of order A-1042. The assistant confirmed it ships on Monday."
}

The request is invalid: a parameter is missing, malformed or unknown, or the version header is unknown.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "parameter_missing",
"doc_url": "https://docs.morevoice.ai/api/errors#parameter-missing",
"message": "Missing required parameter: to.",
"param": "to",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "invalid_request_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

No valid API key was sent.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "invalid_api_key",
"doc_url": "https://docs.morevoice.ai/api/errors#invalid-api-key",
"message": "Invalid API key.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "authentication_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

The key may not do this (a missing scope, a plan limit, or a compliance block).

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "missing_scope",
"doc_url": "https://docs.morevoice.ai/api/errors#missing-scope",
"message": "This API key lacks the calls:write scope.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "permission_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

No object with this ID exists in this organisation and mode.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "resource_missing",
"doc_url": "https://docs.morevoice.ai/api/errors#resource-missing",
"message": "No such object: 'call_4Gk2'.",
"param": "id",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "not_found"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

The request conflicts with the object’s state, or the Idempotency-Key was reused with other parameters.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "idempotency_mismatch",
"doc_url": "https://docs.morevoice.ai/api/errors#idempotency-mismatch",
"message": "This Idempotency-Key was already used with different parameters.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "idempotency_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

Too many requests, or no call capacity right now. Retry after the Retry-After delay.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "rate_limited",
"doc_url": "https://docs.morevoice.ai/api/errors#rate-limited",
"message": "Too many requests. Retry after 1 second.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "rate_limit_error"
}
}
Retry-After
integer

Seconds to wait before retrying.

X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.

Something went wrong on MoreVoice’s side. Retry with the same Idempotency-Key.

Media typeapplication/json

Every /v1 error.

object
error
required
object
code
required

A stable, machine-readable code from the error-code catalogue.

string
details

Structured context, e.g. required_scope or the compliance verdict.

object
key
additional properties
doc_url
required

A link to the documentation of this code.

string
message
required

A human-readable explanation. Do not parse it.

string
param

The request parameter the error relates to, e.g. to or metadata[order_id].

string
request_id
required

The X-Request-Id of this request. Quote it when you contact support.

string
type
required

The category of the error.

string
Allowed values: invalid_request_error authentication_error permission_error not_found conflict rate_limit_error compliance_error idempotency_error api_error
Example
{
"error": {
"code": "internal_error",
"doc_url": "https://docs.morevoice.ai/api/errors#internal-error",
"message": "Something went wrong on MoreVoice's side.",
"request_id": "req_7Hk2LmN9pQ4rS6tV8wX0yZ",
"type": "api_error"
}
}
X-Request-Id
string

The request’s ID (req_…). Quote it when you contact support.